Terms & Conditions
Last updated: 01/01/26
These Terms & Conditions apply to all purchases, event bookings, and use of the website [www.iramobakes.com](http://www.iramobakes.com) operated by Iramo Bakes (“we”, “us”, “our”).
By using our website or placing an order, you agree to these Terms & Conditions.
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1. About Us
Iramo Bakes is a UK-based dessert and events brand.
For any enquiries, please contact us at:
📧 hello@iramobakes.com
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2. Products & Services
We offer baked goods, desserts, custom items, and ticketed events.
* All products are subject to availability
* Images are for illustrative purposes; slight variations may occur
* Custom and handmade items may vary in appearance
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3. Orders & Payments
* All prices are listed in GBP (£) unless stated otherwise
* Payment must be made in full at the time of ordering or booking
* Payments are processed securely via third-party providers
* We reserve the right to refuse or cancel an order if necessary
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4. Event Bookings
* Event tickets are **non-refundable and non-transferable** unless stated otherwise
* If an event is cancelled or rescheduled by us, you will be offered a refund or alternative date
* We are not responsible for personal travel, accommodation, or related costs
* Entry may be refused if event rules or safety guidelines are not followed
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5. Cancellations & Refunds (Products)
Due to the nature of baked goods:
* **All food items are non-refundable** once prepared or dispatched
* Custom or personalised orders cannot be cancelled once confirmed
* If there is an issue with your order, please contact us within **24 hours** of receipt
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6. Allergies & Dietary Requirements
* Our products may contain or come into contact with allergens including (but not limited to) nuts, dairy, gluten, eggs, and soy
* While we do our best to accommodate dietary requirements, we cannot guarantee a completely allergen-free environment
* Customers are responsible for checking suitability before purchasing
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7. Delivery & Collection
* Delivery and collection details will be provided at checkout or during booking
* We are not responsible for delays caused by incorrect information provided by the customer
* Risk passes to the customer once the order has been collected or delivered
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8. Intellectual Property
All content on this website, including text, images, logos, and branding, is the property of **Iramo Bakes** and may not be copied, reproduced, or used without written permission.
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9. Website Use
You agree not to:
* Use the website for unlawful purposes
* Attempt to gain unauthorised access to the site
* Copy or misuse content without permission
We reserve the right to restrict or terminate access if these terms are breached.
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10. Limitation of Liability
To the fullest extent permitted by law:
* Iramo Bakes is not liable for indirect or consequential losses
* Our liability is limited to the value of the product or ticket purchased
* Nothing in these terms affects your statutory rights as a consumer
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## 11. Privacy
Your use of this website is also governed by our **Privacy Policy**, which explains how we handle personal data.
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## 12. Changes to These Terms
We may update these Terms & Conditions from time to time.
Any changes will be posted on this page with an updated revision date.
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13. Governing Law
These Terms & Conditions are governed by the laws of **England and Wales**.
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