Shipping Policy

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Last updated: 02/01/26

At Iramo, we carefully prepare and package all orders to ensure they arrive in the best possible condition. Please review our shipping information below before placing an order.

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1. Order Processing

* Orders are prepared fresh and made to order
* Processing times vary depending on the product or event-related item
* Estimated dispatch or collection dates will be provided at checkout or confirmed via email

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2. Delivery Options

Postal Delivery

* Available on selected products only
* Delivery times may vary depending on location and courier
* We are not responsible for delays caused by postal services or factors outside our control

Collection

* Collection details and time slots will be confirmed after ordering
* Customers are responsible for collecting orders at the agreed time

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3. Shipping Fees

* Shipping costs are calculated at checkout and vary depending on order size, location, and delivery method
* Any applicable delivery fees will be clearly displayed before payment is completed

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4. Incorrect Addresses

Please ensure all delivery details are correct when placing your order.

* We are not responsible for orders delayed or lost due to incorrect or incomplete address information
* Additional charges will apply for redelivery

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5. Delays & Issues

While we aim to meet all delivery timeframes:

* We cannot guarantee delivery dates or times
* Iramo is not liable for delays caused by couriers, weather, or other unforeseen circumstances

If your order arrives damaged or incorrect, please contact us within 24 hours of delivery with photos where possible.

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6. Perishable Items

Due to the nature of baked goods:

* We recommend someone is available to receive the order on the delivery day
* Once delivered or collected, responsibility for storage and care passes to the customer

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7. Contact Us

If you have any questions about shipping or delivery, please contact us at:

📧 [hello@iramobakes.com]

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8. Changes to This Policy

We may update this Shipping Policy from time to time. Any changes will be posted on this page with an updated revision date.

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